What Shipping Methods Are Available?

 

Our regulations:

  • Cleaning:

Please use dry clean only

  • Exchanges duration:
    If you have purchased an item and changed your mind, you have two days        from the purchase date to exchange the item.
  • No Refunds
  • Exchange conditions:
    When you exchange an item please bear in mind that:
    Any items returned must be in the same condition in which you received them. Items must be unworn, unwanted, with tags attached and with the original packing.
  • Delivery fees:
    You are required to pay the delivery fees in all cases (new orders or exchanges) we will not pay the delivery or return change unless we have mistakenly sent you a wrong item or size.

Do You Ship Internationally?

YES

 

How Long Will It Take To Get My Package?

It will take from 3 to 7 days.

 

What Payment Methods Are Accepted?

 

We gladly accept Visa, MasterCard and American Express. If your card has been issued outside the U.S. or Canada, please note that your order may need additional verification before it can be processed. Unfortunately, we cannot accept COD orders and all orders must be paid in full once submitted online.

 

What Happens If There Is A Pricing Error?

 

We do our best to provide accuracy in the pricing and other product information displayed on our website, but mistakes sometimes happen. In such cases, Furniture.ca expressly reserves the right not to honor pricing errors found on this website when accepting an online order. If an error occurs, we’ll let you know and cancel the order. Any authorized payments for that order will be immediately refunded. If you find an error once your order is delivered, please contact our Customer Care team or refer to our return policy.

 

What Do You Do With My Information?

 

We use your info to fulfil your order accurately and quickly and to improve your shopping experience. We respect your privacy and never share this information with anyone, except in connection with your order. If you want to know more, take a look at our Private Policy.

 

How do I place an Order?

 

Click on a Product Photo or Product Name to see more detailed information. To place your order, choose the specification you want and enter the quantity, and click ‘Buy Now’.

Please enter the required information such as Delivery Address, Quantity Type etc. Before clicking “Place Order”, please check your Order Details carefully. If you want to add a new Delivery Address, click “Add a new address”. If you want to edit a current Delivery Address, click ‘Edit this address’. After confirming your Order, you will be automatically taken to the Payment page.

 

 

How Can I Cancel or Change My Order?

 

Go to Your Orders. Click Cancel Items. Note: Select the checkbox next to each item you wish to remove from the order. If you want to cancel the entire order, select all of the items. Click Cancel checked items when finished.

 

Who Should I Contact If I Have Any Queries?

 

Communicate with our administration, WhatsApp or by calling us on
02 01018176129